Contact Low Deposit Tray

One email address covers corrections, questions about a figure and requests to re-read a casino page. A message that names the casino, the method and the amount gets the quickest answer.

Short answer

Write to [email protected] with the casino, the payment method and the figure you saw. We re-read the casino's own page and update the entry if it changed.

Key facts checked 22 October 2026

Best for
corrections to a minimum or limit
Not for
account or payment problems at a casino
What to send
casino, method, amount, date

Write to us

Send everything to [email protected]. The same address handles corrections, questions about how a figure was read and requests to re-check a casino page. We do not run a phone line, chat or social accounts for this site.

This site compares minimum deposits at UK-licensed casinos. It is not a casino, it holds no player accounts, and the buttons on its pages lead to a recommended casino chosen automatically for the reader's country. That is why a message to us cannot fix an account, release a withdrawal or reverse a payment.

What helps in a report

A correction is quick to check when it contains four things.

  • The casino, by its brand name as it appears on the page, for example Mecca Bingo or Casumo.
  • The payment method, because most minimums are set per method. "£5 by Apple Pay" and "£10 by PayPal" are different statements about the same casino.
  • The amount the cashier or help page showed, with the currency.
  • The date you saw it, because casinos change their cashier tables without notice.

A screenshot of the cashier line or a link to the help article is useful but not required. Do not send card numbers, passwords, ID documents or anything else from your account. We never need them.

What happens next

We open the casino's own page for the method you name and read the figure again. If the page matches the entry, we leave it as it is and explain which page we used. If the page has changed, we update the entry, the date on it and any table that repeats the figure. Every page on this site carries the date of its last full check, and the rating method page explains which pages count as a source.

We only print figures that a casino's own page states. A forum post, a screenshot of an old promotion or a figure from another comparison site is a lead to check, not evidence, and we say so in the reply.

What we cannot do

  • We cannot help with a dispute, a blocked account, a missing withdrawal or a verification request. Those go to the casino and, if it does not resolve them, through its complaints procedure.
  • We cannot confirm what a casino will do in your specific case. The pages we read describe the rules as printed.
  • We cannot offer legal, tax or financial advice.

If gambling is causing you trouble, BeGambleAware offers support, and every UK-licensed casino lists deposit limits and time-outs in its account settings.

Where to look first

Many questions are answered by a page that already exists. For the question of which payment method keeps the lowest minimum, see the payment methods guide. For minimum cash-out and payout times, see the withdrawal limits page. For who writes the pages, see the about page, and for the full list of casinos return to the home page.

Small deposit questions

Can you help me with a problem on my casino account?

No. This site is a comparison, not a casino, and we cannot see or change any account. Use the support and complaints routes on the casino's own site for payments, verification or a withdrawal that is stuck.

I saw a different minimum deposit in the cashier. What should I send?

Send the casino name, the payment method, the amount the cashier showed and the date. We then open the casino page that carries that figure and update the entry if it has changed.

Do you answer questions about which casino to pick?

We can point to the page on this site that covers your case, such as the £5 or £10 deposit pages or the payment methods guide, and explain how a figure was read. We do not recommend a casino for your personal situation.

How quickly do you reply?

The pages do not promise a fixed time. Corrections that name a casino, a method and an amount are the quickest to check, because we can compare them with the printed page straight away.